Terms and Conditions — 789com Pakistan

1. General Terms of Use

789com operates an online gaming platform offering sports betting, live casino, slot games and related services. Access to these services is provided subject to your full acceptance of these Terms. These Terms apply to all interactions with the platform including account registration, deposits, withdrawals, bonus claims, VIP activity and any communication with the support team.

789com reserves the right to amend these Terms at any time. Where changes are material, registered users will be notified via the email address on their account. Continued use of the platform following any update constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

These Terms are written in English. In the event of any conflict between an English version and any translated version, the English text governs. The platform is operated for Pakistani players and all transactions are conducted in PKR.

2. Eligibility and Account Registration

To register a 789com account, you must meet all of the following conditions at the time of registration and throughout the duration of your account:

• You must be at least 18 years of age.
• You must be registering as an individual, not on behalf of a company or third party.
• You must provide accurate, current and complete personal information during registration.
• You must not currently have an existing 789com account in your name.
• You must not be acting on behalf of, or depositing funds for, any other person.

Each person is permitted to hold one account only. Creating multiple accounts — whether under the same name, the same device, the same IP address or the same payment method — is a violation of these Terms. Any duplicate accounts identified will be closed and balances may be forfeited.

789com may request identity verification documents at any point. This is standard practice for player protection and financial compliance. Failure to provide requested documentation within a reasonable timeframe may result in temporary suspension of withdrawal access until verification is complete.

3. Account Management and Security

You are solely responsible for the security of your 789com account. This includes maintaining the confidentiality of your username, password and any two-factor authentication details. Do not share your login credentials with anyone. 789com staff will never ask for your password — if anyone contacts you claiming to be from 789com and requests your password, treat it as fraudulent and report it immediately.

All activity that takes place on your account while logged in is your responsibility, whether or not it was carried out by you personally. If you believe your account has been accessed without your authorisation, contact support immediately. In such cases, 789com will investigate and take appropriate action, which may include temporarily suspending the account while the investigation is conducted.

You must keep your registered email address and contact information current. Account communications including bonus notifications, verification requests and security alerts are sent to the address on file. 789com is not liable for consequences arising from an outdated email address on your account.

Account transfers are not permitted. You may not sell, transfer or allow another person to use your 789com account. Accounts found to have been transferred or shared will be closed and any balance may be voided.

4. Deposits

Deposits to your 789com account are processed in PKR. The platform supports the following deposit methods: JazzCash, Easypaisa, Raast, standard bank transfers and card payments. Additional methods may be available and are displayed at the time of deposit.

All deposited funds must originate from a payment method registered in your own name. Deposits from third-party sources are not accepted and will be returned where possible. If a third-party deposit is identified after it has been credited, the funds may be frozen pending investigation.

Minimum and maximum deposit amounts apply and are shown during the deposit process. These amounts may vary depending on the payment method selected and your account tier. Deposits are generally credited to your account promptly, but processing times may vary depending on the payment provider. 789com is not responsible for delays caused by third-party payment processors.

5. Withdrawals

You may request a withdrawal of available funds from your 789com account at any time, subject to the following conditions:

• Your account must be verified before a first withdrawal can be processed.
• Any active bonus wagering requirements must be met before withdrawal of related funds.
• Withdrawals will be processed to the same payment method used for your most recent qualifying deposit, unless a verified alternative has been approved.
• Minimum and maximum withdrawal amounts apply per transaction and per day.

Standard withdrawal processing times vary by payment method and account tier. VIP members from Silver tier upward receive priority handling. Diamond and Elite members benefit from same-day or instant processing to JazzCash, Easypaisa, Raast and linked bank accounts in PKR. See the VIP page for tier-specific processing details.

789com reserves the right to carry out additional verification before processing a withdrawal. This is a player protection measure and is standard across the industry. Where verification is requested, the withdrawal will be held pending completion of the verification process.

6. Bonuses and Promotions

789com offers a range of bonuses and promotions to registered players. These include welcome bonuses, reload bonuses, cashback offers, free spins and VIP-specific promotions. All bonuses are subject to the terms stated in the specific promotion in addition to these general Terms.

6.1 Wagering Requirements

Bonus funds are credited to your account with an attached wagering requirement. This means the bonus amount must be wagered a specified number of times before any associated winnings can be withdrawn. The wagering requirement applicable to a specific bonus is stated clearly in that promotion's terms. Bets placed on certain game types may contribute differently toward wagering completion — this is also stated per promotion.

6.2 Bonus Abuse

Attempting to exploit, abuse or circumvent bonus terms is prohibited. This includes placing low-risk bets that do not contribute toward wagering, opening multiple accounts to claim the same bonus, providing false information to qualify for a bonus, or any other behaviour that 789com reasonably considers to be designed to extract bonus value rather than engage in normal gameplay. Where bonus abuse is identified, the bonus and any associated winnings may be forfeited and the account may be subject to restriction or closure.

6.3 Bonus Expiry

All bonuses carry an expiry period. If wagering requirements are not met within the stated period, the bonus and any associated winnings are removed from the account. Expiry timelines are stated per promotion and are visible in your account bonus history.

7. Gaming Rules and Fair Play

All games available on 789com — including slot games, live casino titles and sports betting markets — are governed by individual game rules in addition to these Terms. It is your responsibility to understand the rules of any game you choose to play before wagering.

789com does not manipulate game outcomes. Slot and casino game results are determined by certified random number generation. Sports betting outcomes are determined by the results of the relevant sporting events. In the event of a technical fault during a game session, 789com's decision on the treatment of any affected bets or spins is final.

Any attempt to use software, scripts, bots or any automated system to gain an unfair advantage is strictly prohibited. Similarly, exploiting software bugs, glitches or display errors is not permitted. Winnings resulting from known errors may be voided. Accounts found to be using prohibited tools will be closed immediately.

8. VIP Programme

The 789com VIP programme operates across six tiers: Bronze, Silver, Gold, Platinum, Diamond and Elite. Tier progression is based on legitimate play activity and deposit history. Benefits at each tier — including cashback rates, withdrawal speed, deposit limits and account management — are set out on the VIP page.

VIP tiers are reviewed on a rolling basis. A significant and sustained reduction in activity may result in a tier adjustment. 789com reserves the right to modify VIP benefits, tier thresholds and the structure of the programme with reasonable notice to affected members.

VIP status is personal and non-transferable. It cannot be sold, gifted or transferred to another account. Accounts found to be gaming the VIP system through artificial activity will be investigated and may have their tier reduced or their account closed.

9. Responsible Gaming

789com is committed to providing a gaming environment that supports responsible play. The platform is strictly for adults aged 18 and over. We encourage all players to treat gaming as a form of entertainment and to set a personal budget before depositing.

The following tools are available to all registered players and can be activated from your account settings at any time:

• Deposit limits — set a daily, weekly or monthly cap on how much you can deposit.
• Session time reminders — receive a notification after a set period of active play.
• Cooling-off period — temporarily restrict access to your account for a defined period.
• Self-exclusion — close your account for a minimum period of your choice, during which you will not be able to register a new account on the platform.

These tools can be activated without affecting your VIP tier standing. If you need assistance setting up any responsible gaming feature, the support team is available around the clock to help. For more detail, visit the Responsible Gaming page.

10. Privacy and Data

789com collects and processes personal data in connection with account registration, identity verification, payment processing and customer support. Your data is handled in accordance with the 789com Privacy Policy. By registering an account, you consent to the collection and use of your personal information as described in that policy. For full details, please read the Privacy Policy.

789com will not sell your personal data to third parties for marketing purposes. Data may be shared with payment processors, identity verification services and fraud prevention providers as necessary to operate the platform and protect players.

11. Account Closure and Termination

You may close your 789com account at any time by contacting the support team. If there is a remaining balance at the time of closure, it will be returned to your registered payment method in PKR, provided all wagering requirements have been met and identity verification is complete.

789com reserves the right to suspend or permanently close any account where:

• False or misleading information was provided at registration or during verification.
• The account is found to belong to a person under 18 years of age.
• Fraudulent activity, bonus abuse or use of prohibited tools is identified.
• Multiple accounts linked to the same individual are detected.
• A self-exclusion or cooling-off period has been activated and the player attempts to circumvent it.
• Any other breach of these Terms is confirmed following investigation.

Where an account is closed due to a breach of these Terms, 789com reserves the right to withhold any balance pending investigation. If the investigation confirms a material breach, funds may be forfeited in whole or in part.

12. Limitation of Liability

789com provides the platform on an "as available" basis. While we work to maintain consistent uptime and performance, we do not guarantee uninterrupted access. Scheduled and unscheduled maintenance may affect platform availability. 789com is not liable for losses resulting from platform downtime, connection issues on your end, or interruptions caused by third-party payment processors.

789com is not liable for any indirect, incidental or consequential losses arising from your use of the platform. Our total liability to you in connection with any claim is limited to the value of funds held in your account at the time of the relevant incident.

13. Contact and Queries

If you have questions about these Terms, or if you believe there has been an error related to your account, a transaction or a bonus, please contact the 789com support team. Live chat is available around the clock through the platform. VIP members from Platinum tier upward have access to a priority support channel.