Safe Play

789com | Responsible Gaming — Stay in Control

Gaming at 789com is meant to be enjoyable. We provide practical tools to help you manage your time, your PKR budget and your overall experience — so the fun never turns into something stressful.

18+
Minimum age to play on 789com
5
Self-management tools available free
24/7
Support available when you need help
PKR
Set personal limits in your local currency

Gaming Should Always Be Fun

These six principles guide how 789com approaches player wellbeing. Tools and details are covered in full below.

Budget First, Always

Before you deposit a single rupee, decide how much you are comfortable spending. Think of it like entertainment — the same way you would budget for a PSL match ticket or a night out with friends. Never deposit money you cannot afford to lose.

Time Awareness

It is easy to lose track of time during a live cricket match or a slot session. Use the session timer tool in your account settings to get a notification when you have been playing for a set period. Taking regular breaks keeps the experience enjoyable.

Deposit Limits

Set a daily, weekly or monthly cap on how much you can deposit in PKR. Once the limit is reached, no further deposits are accepted until the next period begins. Limits can be reduced immediately but increases take 24 hours to take effect.

Cooling-Off Period

If you feel you need a short break — a few days, a week or a month — the cooling-off tool temporarily restricts access to your account. You can still withdraw your balance during this period but you cannot deposit or play.

Self-Exclusion

For a longer break, self-exclusion closes your account for a minimum period of your choosing. During this time you cannot register a new account on 789com. This is a serious tool and activation is final for the chosen duration.

Adults Only

789com is strictly for adults aged 18 and over. Age is verified during the account process. If you share a device with younger family members, use device-level parental controls to prevent underage access to the platform.

All responsible gaming tools on 789com are available to every registered player at no cost. Activating any of these tools will not affect your account standing, VIP tier or any ongoing promotion eligibility — unless the tool restricts access to the platform entirely.

What Responsible Gaming Means at 789com

Responsible gaming is not about discouraging you from playing — it is about making sure that when you do play, it stays enjoyable, stays within your means and stays within the time you intended. For Pakistani players, 789com wants cricket betting, PSL markets, live casino sessions and slot games to be a source of entertainment, not financial pressure or stress.

The honest reality is that gaming — whether sports betting on a T20 final or spinning a slot — carries financial risk. There is no guaranteed outcome and no strategy that changes the house edge. Any money you deposit should be treated as the cost of entertainment, not as an investment or a way to solve financial problems. If you are ever in a position where you are chasing losses, borrowing money to deposit, or feeling anxious about gaming, that is the time to use the tools on this page.

789com believes that a platform which cares about its players is one that makes these tools easy to find and easy to use — which is exactly why this page exists and why the tools are accessible directly from your account settings at any time.

Tools Available in Your Account

Every registered 789com account comes with access to the following self-management tools. You can find them in the responsible gaming section of your account settings, or contact support through live chat and a team member will assist you.

Deposit Limit

Set a maximum PKR deposit amount per day, week or month. Once your limit is reached, deposits are blocked until the next period. Reductions apply immediately; increases require a 24-hour cooling period before taking effect.

Session Time Reminder

Set a notification to alert you after a chosen duration of continuous play — 30 minutes, one hour or any custom period. The reminder prompts you to take a break and review how long you have been active.

Cooling-Off Period

Choose a short break of 1 day up to 6 weeks. Your account is restricted — no deposits, no play — but you can still withdraw your balance. Reactivation happens automatically once the period ends.

Self-Exclusion

Choose a minimum self-exclusion period. Your account is closed and you will not be able to register a new one during this time. Contact support to activate. This is the strongest tool available and cannot be reversed early.

Signs That Gaming May Be Becoming a Problem

Most people who enjoy online gaming on 789com never experience problems — they set a budget, stick to it and treat cricket betting or a slot session the same way they would any other form of paid entertainment. But it is worth knowing the warning signs, both for yourself and for people you care about.

Consider whether any of the following apply to you regularly:

  • Depositing more than you originally planned, or depositing again straight after losing
  • Thinking about gaming when you are at work, studying or spending time with family
  • Feeling irritable or restless when you are not able to play
  • Using gaming as a way to escape stress, boredom or difficult emotions
  • Hiding your gaming activity from family members or close friends
  • Borrowing money or delaying essential expenses like rent, utility bills or groceries to fund deposits
  • Continuing to play in an attempt to win back money you have already lost
  • Feeling guilty or ashamed after a gaming session

If you recognise more than one or two of these patterns in yourself, it is a good idea to use the cooling-off or deposit limit tools straight away, and to speak to someone you trust. Gaming should never come at the cost of your relationships, your finances or your wellbeing.

Setting a Gaming Budget That Actually Works

A gaming budget works the same way as any other personal budget. Start with your monthly income, subtract your essential fixed costs — rent, utilities, food, transport, school fees — and then look at what is genuinely left over for discretionary spending. Your gaming budget should come out of that discretionary amount, alongside other entertainment expenses.

A few practical tips for Pakistani players managing a gaming budget in PKR:

  • Set the limit before you deposit. Decide your weekly or monthly cap before you open the deposit page, not after. The deposit limit tool in your account makes this easy to enforce automatically.
  • Do not adjust your budget after a loss. If you have reached your limit for the week, that is the signal to stop — not to increase the limit to try and recover what you lost.
  • Keep gaming money separate. If you use JazzCash or Easypaisa, consider using a separate wallet or account balance specifically set aside for gaming. This makes it easier to track spending at a glance.
  • Track your actual spend. Your 789com account shows your full deposit and withdrawal history. Review it regularly — monthly at minimum — so you always have an accurate picture of what you are spending.
  • Think in entertainment terms. Would you spend the same amount on a PSL match, a family dinner out or a new game? If your gaming spend seems disproportionate compared to other entertainment, that is worth reflecting on.

Protecting Young People in Your Household

789com does not permit anyone under 18 to register an account and age verification is part of the registration and account verification process. That said, if you share a mobile phone, laptop or tablet with younger siblings, children or other family members, it is worth taking a few extra steps at the device level.

Most Android and iOS devices allow you to set up separate user profiles, app restrictions or parental control features. These prevent access to specific apps or websites regardless of whether a gaming account exists. Browser-level parental controls and router-level content filtering are also available on most home internet setups.

If you believe a minor has somehow accessed a 789com account — whether through your account or by registering independently — contact support immediately. The account will be closed and any balance returned promptly. Protecting young people from gambling content is something we take seriously.

Quick Self-Assessment

These questions are not a clinical diagnostic — they are simply a prompt for honest self-reflection. Go through them when you have a quiet moment.

1. Do you find yourself thinking about past gaming sessions or planning the next one during daily activities?

Rarely or never Sometimes Often

2. Have you ever deposited more than you planned because you were trying to recover a loss?

No, never Once or twice Regularly

3. Has anyone close to you — family or a friend — expressed concern about how much time or money you spend gaming?

No Once More than once

4. Do you ever feel anxious, stressed or low after a gaming session?

Rarely Sometimes Often

5. Have you used gaming as a way to escape from stress, family problems or financial pressure?

No Occasionally Regularly

If your answers are trending toward "often" or "regularly" on more than one question, consider activating the deposit limit or cooling-off tool today. You do not need to be in crisis to use these features — they are designed for exactly these moments of self-reflection.

How to Activate Tools — Step by Step

Activating any responsible gaming tool on 789com takes under two minutes. Here is the process:

1
Log In to Your Account

Go to 789com.plus and log in with your registered email and password. If you have forgotten your credentials, use the account recovery option on the login page.

2
Open Account Settings

Click your profile icon in the top right corner and select "Account Settings" from the dropdown menu.

3
Go to Responsible Gaming

Select the "Responsible Gaming" section from the settings menu. All available tools are listed here with brief descriptions.

4
Choose Your Tool and Set Parameters

Select the tool you want — deposit limit, session reminder, cooling-off or self-exclusion. Enter the relevant value (a PKR amount, a time duration or a period length) and confirm.

5
Confirm Activation

A confirmation screen shows the details of what you have set. Review it and confirm. You will receive a confirmation to your registered email. The tool takes effect immediately for restrictions; increases to limits are subject to the 24-hour delay.

If you need help activating any tool or want support outside of account settings, contact the 789com support team via live chat. Support is available 24 hours a day, seven days a week. For self-exclusion requests, live chat is the fastest route to ensure your account is secured promptly.

Frequently Asked Questions

Yes. A cooling-off period restricts deposits and gameplay but your account balance remains accessible for withdrawal. You can request a PKR withdrawal via JazzCash, Easypaisa, Raast or bank transfer as normal during this period. Processing times apply as standard.

Setting a deposit limit does not affect your VIP tier or your eligibility for active promotions. Your VIP points and tier are based on activity to date. If the limit restricts future deposits below the threshold needed for a specific promotion, you may not qualify for that promotion — but your existing status is unaffected.

Self-exclusion is set for a minimum period chosen by you at the time of activation. Once active, it cannot be reversed early — this is intentional, to ensure the tool provides a genuine break. When the exclusion period ends, you can contact support to request reactivation. There is a mandatory 24-hour reflection window before reactivation is processed.

Increases to a deposit limit are subject to a 24-hour waiting period before they come into effect. This is a deliberate safeguard to prevent impulse decisions — for example, trying to raise a limit immediately after a loss. Reductions, on the other hand, take effect straight away with no delay.

The most effective first step is a calm, honest conversation. Avoid confrontation and focus on specific behaviours you have noticed — changes in mood, financial stress, time spent gaming — rather than making accusations. Encourage them to use the self-management tools available on 789com. If the issue is serious, encourage them to speak to a mental health professional or trusted community support. As a third party, you can also contact 789com support to discuss the situation and understand what options are available.
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Need a Break Right Now?

Log in and go to Account Settings → Responsible Gaming to activate a cooling-off period or deposit limit immediately. Support is available 24/7 via live chat if you need help.

Login to My Account
Before You Play
I have set a PKR deposit limit this week
I am playing for entertainment, not to make money
I will stop when I hit my budget, win or lose
I have set a session time reminder
I am not playing to recover a previous loss
My essential expenses are covered this month
Useful Links
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18+ Only

789com is strictly for adults. Gaming carries financial risk. Never wager more than you can comfortably afford to lose.

Entertainment First — Register and Play Responsibly

Join thousands of Pakistani players enjoying cricket betting, PSL markets, live casino and slot games on 789com — with full control over your budget, time and account settings from day one.